American Craftsman Warranty

All collection of warranty related resources for American Craftsman windows and patio doors.

You will need to locate your unique order tracking label and order number when registering your American Craftsman Warranty or submitting a warranty request form. The graphic below shows American Craftsman’s unique label with the order number you will need to register your warranty or submit a warranty form.

Due to COVID-19 related challenges and a high volume of requests we are currently experiencing extended response times.  We apologize for any delay and appreciate your patience.

Please visit our maintenance & care page for quick tips and parts installation.

  • Date Format: MM slash DD slash YYYY
  • Not sure how to find your order number? Scroll up to the Find Your Order Number section above for additional information and instructions.
  • Please explain the problem you are having with your window/door. In addition, please describe which area of the window/door is affected. For example: top sash, left sash from inside, etc.
  • Drop files here or
    Accepted file types: jpg, jpeg, png, gif, tiff, tiff.
  • Homeowner Information

  • Please provide an email to receive a confirmation email for your records. If you don’t have an email address, please refer to our contact us page.
  • Installer Information

  • This field is for validation purposes and should be left unchanged.